SELECTION HELP & ADVICE

 
We are here to help you select your perfect fireplace surround.

HELPFUL ADVICE FROM OUR FIRE SURROUND EXPERTS
  • Our sales team are available to discuss your requirements on the phone between the hours of: 
    • 8am to 6pm Monday to Friday - 00 44 (0)1603 400824
  • Alternatively you can email us your enquiry or with any questions you may have and one of our sales team will either phone you back at a convenient time or email you answers - info@stevensonsofnorwich.com
TALK TO US ABOUT YOUR REQUIREMENTS
  • We are happy to discuss the various stone finishes available, the most suitable style and size of fireplace surround for your room or property and will offer guidance on how to install your fireplace surround.
THE ORDER PROCESS
  1. When you place an order with us for a fireplace surround we will first send to you by courier a sample of your selected stone finish for approval. 
  2. You may request additional samples to consider at this stage so your order can be changed. 
  3. Once we have approval from you of your preferred stone sample we will hand cast your fireplace surround. 
  4. When your order is ready we will call and email you to confirm a delivery date to suit you. 
  5. Your order will come delivered in a handmade timber crate. 
  6. Your fireplace surround will come with detailed installation instructions. 
  7. They are simple to install and can be fitted by a builder or DIY enthusiast! 
Any questions or queries you may have please do not hesitate to contact us, we will be happy to help!